Privacy Policy

1. Information Collection

ETranslate is committed to protecting your privacy. The information we collect is very limited:

• App Usage Data: We collect app crash reports and performance data to improve app stability
• Subscription Information: Subscriptions are processed through the App Store, we do not store your payment information
• Translation Content: Translated text content is only processed locally and is not uploaded to our servers

2. Information Use

We use the collected information only for the following purposes:

• Providing translation services
• Improving app performance and user experience
• Processing subscriptions and paid features
• Providing customer support

3. Data Security

We take multiple measures to protect your data security:

• Local Processing: Translation functions run locally on your device, text is not sent to external servers
• Encrypted Transmission: All network communications use HTTPS encryption
• Minimum Permissions: The app only requests necessary system permissions
• Sandbox Environment: The app runs in macOS sandbox environment, ensuring data isolation

4. Third-Party Services

We may use the following third-party services:

• Translation Services: Using Apple Translation and third-party translation APIs
• AI Services: Integrating ChatGPT, DeepSeek and other AI models (only used when user chooses)
• Analytics Services: Using anonymous analytics data to improve the app

These services have their own privacy policies, and we recommend you review the relevant service privacy terms.

5. Data Sharing

We do not sell, trade, or transfer your personal information to third parties, except when:

• We have your explicit consent
• Required by law or court order
• To protect our rights, property, or safety

6. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it immediately.

7. Data Retention

We retain data for the following periods:

• Translation Content: Not stored, only temporarily processed locally
• Usage Data: Retained for up to 2 years after anonymization
• Subscription Information: Retained according to App Store policies

8. Your Rights

You have the right to:

• Access information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Restrict or object to processing of your information
• Data portability

9. Privacy Policy Updates

We may update this privacy policy from time to time. Significant changes will be notified to you through in-app notifications or email. Continued use of our services indicates your acceptance of the updated privacy policy.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us through the following methods: